Overview

This refund policy outlines how we assess and process refund requests with fairness and transparency across all service categories.

Eligibility for Refunds

Refunds may be granted for duplicate charges, billing mistakes, or verified interruptions in service delivery. Other requests are evaluated individually.

Non-Refundable Situations

Some services or digital goods become non-refundable once delivered, activated, or consumed. Users should carefully review terms before purchase.

Refund Process

Users must submit a request with transaction information and explanation. Approved refunds are returned through the original method of payment.

Partial or Conditional Refunds

Partial refunds may be issued when parts of a service remain unused. Conditional refunds depend on the specifics of the situation.

Disputes and Resolution

In case of disagreements, users should provide relevant documentation. We strive for balanced solutions through direct communication.

Processing Time

Refunds typically take 5–10 business days, though financial institutions may affect overall processing time.

Exceptions and Limitations

Refunds are not provided in cases involving fraud, misuse, or violations of service terms. Decisions become final once issued.

Policy Updates

This policy may be modified as needed. Updated versions will always be posted here.